Learn What The Rich Know: Pillar 4.2 - The B-I Triangle
Five Management Tiers
- Cash Flow Management
- Cash flow management means financial literacy—the ability to read and make sense of financial statements.
- Communication Management
- Much communication is devoted to activities external to the company, such as raising capital, sales, marketing, customer service, and public relations.
- Internal communication is also important—sharing the company’s successes with the entire team, staying in touch with advisors, and having regular meetings with employees.
- Investors, advisors, and employees can get away with speaking the language of their specialized areas, but the entrepreneur—leader of the flagship—must speak the language of all.
- Through stories, the leader motivates the team to fulfill the mission.
- “All great leaders are great public speakers.”
- Systems Management
- A business is a web of interlocking systems. For it to grow, a general director must be in charge of making sure all systems operate with maximum efficiency.
- The pilot isn’t part of the system—he or she is merely managing it.
- Systems managed in a typical B-quadrant business include:
- Product development
- Office operations
- Manufacturing and inventory
- Order processing
- Billing and accounts receivable
- Customer service
- Accounts payable
- Marketing
- Human resources
- General accounting
- General corporate
- Physical space
- Computer systems
- Legal Management
- Legal fees may seem expensive at first, but it is much more expensive to lose the rights to your property or to get embroiled in litigation down the road.
- Some areas of the law where attorneys can prevent problems:
- Contracts
- Intellectual property
- General corporate
- Shareholders
- Labor
- Consumers
- Securities and debt
- Product Management
- Whatever it is, in one sense the product should be viewed as the least important part of the business. Take away the rest of the B-I triangle and the product has no value.
- The key lies in putting together systems that can function without you.
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